Frequently Asked Question
How to manage Remote Applications?
Last Updated 9 months ago
Purpose:
If you are having any issue with frozen TMM or Can not email out of TMM or BcData frozen. Here are some steps to take to resolve that issue.
Steps
Step 1: Make sure you have the Program with the issue active.
Next hit the following keys CTRL + ALT + END
Step 2: once you enter the keys you should see your program go into this state Make sure you hit the Sign Out button.
Next when this window Pops up make sure to click sign out anyway
Step 3: it should close the applications connected via Chroma Apps when it closes the window give it about 2 to 3 min and try to open the program with the issue that should fix the issue.