Frequently Asked Question

How to manage Remote Applications?
Last Updated 9 months ago

Purpose:
If you are having any issue with frozen TMM or Can not email out of TMM or BcData frozen. Here are some steps to take to resolve that issue.
Steps

Step 1: Make sure you have the Program with the issue active.

Next hit the following keys CTRL + ALT + END

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Step 2: once you enter the keys you should see your program go into this state Make sure you hit the Sign Out button.

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Next when this window Pops up make sure to click sign out anyway


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Step 3: it should close the applications connected via Chroma Apps when it closes the window give it about 2 to 3 min and try to open the program with the issue that should fix the issue.

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